VisAI Labs Hiring Technical / Product Support Executive | Freshers | Chennai | ₹3 LPA | Apply Now
Image Credit: VisAI Labs
| Details | Information |
|---|---|
| Company | VisAI Labs |
| Job Role | Technical / Product Support Executive |
| Job Type | Full-Time |
| Work Mode | Work From Office |
| Location | Tambaram MEPZ, Chennai |
| Experience | 0–1 Year (Freshers Preferred) |
| Qualification | Diploma, ITI, BCA, B.Sc., B.Tech & Relevant Degree |
| Employment Type | Full-Time |
| Shift Timing | Rotational Shifts |
| CTC | ₹3,00,000 per annum (₹3 LPA) |
| Apply Now | https://lnkd.in/ggdTQbtK |
Introduction
VisAI Labs is hiring Technical / Product Support Executives for its Chennai office. This opportunity is ideal for freshers and candidates with up to one year of experience who have excellent communication skills and enjoy helping customers.
Selected candidates will support AI-powered products, resolve customer queries, collaborate with internal teams, and build a rewarding career in customer support operations within a fast-growing technology company.
About the Company
VisAI Labs is a fast-growing AI-powered technology company focused on building innovative solutions for a smarter tomorrow. The company provides employees with opportunities to work on modern AI-powered products while developing strong customer support and communication skills.
Employees benefit from continuous learning, career growth opportunities, and a collaborative work environment that encourages professional development.
Eligibility Criteria
- Freshers and candidates with 0–1 year of experience can apply.
- Recent batches are encouraged to apply.
- Diploma, ITI, BCA, B.Sc., B.Tech, and other relevant degree holders are eligible.
- Excellent communication skills in English and Hindi.
- Customer-focused mindset.
- Willingness to work in rotational shifts.
- Male candidates preferred.
Required Skills
- Excellent English Communication
- Hindi Proficiency (Mandatory)
- Customer Interaction
- Interpersonal Skills
- Problem Solving
- Analytical Skills
- Customer Support
- Technical Support
- Basic Computer Knowledge
- Basic Networking Knowledge
- Troubleshooting
- Email & Chat Support
- Teamwork
- Independent Working Ability
- Customer-Focused Attitude
Roles & Responsibilities
- Provide technical and product support to customers through calls, emails, and chat.
- Diagnose and troubleshoot customer issues efficiently.
- Resolve customer queries while maintaining high service standards.
- Escalate unresolved issues to the appropriate internal teams.
- Maintain accurate records of customer interactions and issue resolutions.
- Follow standard operating procedures and service guidelines.
- Collaborate with internal teams to ensure timely issue resolution.
- Continuously enhance product knowledge and technical expertise.
- Deliver exceptional customer experiences while supporting AI-powered products.
Salary & Benefits
Selected candidates will receive an annual CTC of ₹3,00,000 (₹3 LPA) along with opportunities to build a successful career in customer support within a fast-growing AI technology company.
- CTC of ₹3 LPA.
- Excellent learning and career growth opportunities.
- Exposure to AI-powered products.
- Collaborative and supportive work environment.
- Continuous learning and professional development.
- Hands-on experience in technical and product support operations.
Work Location & Work Mode
Location: VisAI Labs, Tambaram MEPZ, Chennai
Work Mode: Work From Office
Shift Timing: Rotational Shifts
Why Join This Company?
- Work with innovative AI-powered products.
- Join a fast-growing technology company.
- Gain practical customer support experience.
- Excellent career growth opportunities.
- Supportive and collaborative team culture.
- Continuous learning and skill development.
Selection Process
The recruitment process may include the following stages:
- Online Application
- Resume Screening
- Communication Assessment
- Technical / Product Support Interview
- HR Interview
- Final Selection
Interview Preparation Tips
- Practice English and Hindi communication.
- Revise basic computer fundamentals.
- Understand customer support best practices.
- Learn basic troubleshooting techniques.
- Prepare examples of problem-solving situations.
- Develop confidence in customer interaction.
Technical Topics to Revise
- Computer Fundamentals
- Basic Networking
- Troubleshooting
- Email Support
- Chat Support
- Customer Service
- Communication Skills
- Problem Solving
- Product Support
- Technical Support
Who Should Apply?
- Freshers and candidates with 0–1 year of experience.
- Recent graduates.
- Diploma, ITI, BCA, B.Sc., B.Tech, and other relevant degree holders.
- Candidates with strong English and Hindi communication skills.
- Applicants willing to work in rotational shifts.
- Candidates interested in customer-facing roles.
How to Apply
Interested and eligible candidates can apply through the official application link below.
Apply as early as possible, as there are limited openings available.
Resume Tips for This Role
- Keep your resume ATS-friendly and limited to one page.
- Highlight communication and customer support experience.
- Mention technical skills such as troubleshooting, networking, and computer fundamentals.
- Include certifications, internships, or relevant projects if available.
- Add LinkedIn and other professional profiles.
Frequently Asked Questions (FAQs)
1. Who can apply?
Freshers and candidates with 0–1 year of experience are eligible to apply.
2. What qualifications are accepted?
Diploma, ITI, BCA, B.Sc., B.Tech, and other relevant degree holders can apply.
3. Where is the job located?
VisAI Labs, Tambaram MEPZ, Chennai.
4. Is this a technical role?
No. This is primarily a customer-facing Product/Technical Support role with basic technical knowledge requirements.
5. What is the offered salary?
The offered CTC is ₹3,00,000 per annum (₹3 LPA).
Key Takeaways
- VisAI Labs Hiring.
- Technical / Product Support Executive.
- Freshers Preferred.
- 0–1 Year Experience.
- ₹3 LPA CTC.
- Full-Time Opportunity.
- Tambaram MEPZ, Chennai.
- English & Hindi Communication Required.
- Rotational Shifts.
- Limited Openings.
Top Skills Recruiters Look For
- Customer Support
- Communication Skills
- English & Hindi Proficiency
- Technical Support
- Problem Solving
- Troubleshooting
- Computer Fundamentals
- Networking Basics
- Teamwork
- Customer Service
Common Interview Questions
- Tell us about yourself.
- Why do you want to join VisAI Labs?
- How would you handle an unhappy customer?
- Explain a situation where you solved a problem.
- Are you comfortable working in rotational shifts?
- How would you troubleshoot a basic technical issue?
How to Stand Out for This Role
- Improve spoken English and Hindi communication.
- Learn basic networking and troubleshooting concepts.
- Practice customer interaction scenarios.
- Highlight internships, projects, or certifications.
- Show a positive attitude and willingness to learn.
ATS Resume Keywords
- Technical Support
- Product Support
- Customer Support
- Troubleshooting
- Networking
- Computer Fundamentals
- Customer Service
- Communication Skills
- English
- Hindi
- Problem Solving
- Help Desk
- Support Executive
- Rotational Shifts
Conclusion
If you're a fresher or an early-career professional looking to begin your career with an AI-driven technology company, the Technical / Product Support Executive role at VisAI Labs offers an excellent opportunity to develop your communication, customer support, and technical skills while working with AI-powered products.
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Disclaimer
The information provided in this article is based on the official recruitment announcement available at the time of writing. Recruitment details, eligibility criteria, responsibilities, CTC, and selection process may change without prior notice. Candidates are advised to verify the latest information through the official application link before applying.
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